Since moving into our home five years ago, we have stood in our previously dysfunctional and outdated bathroom and dreamed of what it could be. Countless nights, we would stand there saying "we could put this here or that there..." staying up past our bedtime wondering about what could someday be possible. Your design suggestions and plans and Mark and Tyler's attention to detail have given us a master bathroom that we can be proud of and that is simply beautiful.
Deciding who to select to complete a major renovation project in which we were investing quite a bit of money was a daunting task. We wanted to find someone whose quality matched the cost and, especially now that the project is over, we are confident that you did that wonderfully. The saying "you get what you pay for" is definitely true here. We feel very confident that the amount we paid for this renovation is matched in the quality of design, materials, and craftsmanship that is evident in the final project.
Regarding the design process, we were very pleased that you were open to our design ideas, readily incorporating them, and that we were able to make choices about the details, down to the color of the grout that would be used. You were very accommodating of our schedules and we never felt rushed during our meetings with you. Throughout the entire process, we appreciated your quick responses to our emails or texts when we had questions. We appreciated that we were able to work directly with you, the owner of the company, on the design process, and that you made numerous visit to the work-site throughout construction.
Like many people, we were hesitant to have “strangers” in our home, particularly when we were out of town for so many days during the renovation. Our fears were quickly dispelled when we witnessed the professionalism, character, and integrity demonstrated by Mark and Tyler. They arrived when they said they would and worked diligently all day, every day, from start to finish. Other than the typical noise of construction, we barely knew that they were in the house. We would not hesitate to have them work in our home again. In addition to being nice people, they are both quite talented to be able to do such beautiful work across so many aspects of renovation, from plumbing, electric, and putting up walls to the finer details of putting up tile and backsplashes.
We were also very pleased with all of the efforts Mark and Tyler made to keep the “construction mess” minimal. They ran drop cloths down our hallway and stairs, which they removed each evening; they swept the hallway floor each day before leaving; and they removed every bit of the construction debris from our house. Nothing was placed in our garbage cans.
We will not hesitate to refer others to you for their renovations and we will certainly contact you in the future should we plan future renovations. Thank you for your integrity as a business owner.
- Sincerely, Tim and Kathy, Cranberry Twp., PA